Sustainability KPIs
We established our sustainability goals and targets to manage our material risks and opportunities, to minimise our environmental impact and to maximise the positive change we create for individuals, families and communities
Managing and measuring our performance is critical to ensuring that our efforts drive genuine, lasting impact and contribute to a more sustainable and inclusive future.

Sustainability KPIs
Scope 1 and 2 emissions
134,021
tCO2e
(128,503 in 2023/24)
Total energy consumption
448,050,273
kWh (434,373,723* in 2023/24)
Population covered by mobile network
81.2%
(80.4% in 2023/24)
Gender balance
29.2%
(28.3% in 2023/24)
* During the year, the methodology for calculating our energy consumption was revised.
- For more information about operational and financial KPIs, see our Annual Report and Accounts 2025
1
We take our sustainability responsibility very seriously; it underpins our entire business. By embedding ESG principles across our operations, we’re delivering measurable impact and driving meaningful change in the communities we serve.
2
Oladimeji Olaniyan
Head of sustainability