All of the ESG data is presented on a consolidated basis and corresponds to the parameters of the financial reporting unless otherwise specified.
Human resources†
GRI 2-7
Breakdown of employees by gender
2023/24 | 2024/25 | |
|---|---|---|
‘Permanent employees’ includes all full-time employees. ‘Temporary employees’ includes all off-roll short-term contract employees. ‘Total number of employees’ is a sum of both permanent and temporary employees. | ||
Number of male permanent (on-roll) employees | 2,964 | 3,011 |
Number of female permanent (on-roll) employees | 1,168 | 1,242 |
Total number of permanent employees (on-roll) | 4,132 | 4,253 |
Number of male temporary (off-roll) employees | 5,103 | 5,294 |
Number of female temporary (off-roll) employees | 2,285 | 2,805 |
Total number of temporary (off-roll) employees | 7,388 | 8,099 |
Number of male employees (on-roll and off-roll) | 8,067 | 8,305 |
Number of female employees (on-roll and off-roll) | 3,453 | 4,047 |
Total number of employees (on-roll and off-roll) | 11,520 | 12,352 |
GRI 2-8
Workers who are not employees
See GRI 2-7 above.
GRI 2-30
Employees covered by collective bargaining agreements
2023/24 | 2024/25 | |
|---|---|---|
Percentage of total employees covered by collective bargaining agreements (on-roll employees) | 20% | 20% |
Airtel Africa respects the legal rights of its employees to join trade unions and labour organisations. It ensures compliance with applicable local laws does not discriminate based on an employee's decision to join a labour organisation.
Diversity of governance bodies and employees†
GRI 405-1
Breakdown of employees by age
| Under 30 years old | 30-50 years old | Over 50 years old | Total |
|---|---|---|---|---|
2023/24 | ||||
Executive management | 0 | 130 | 44 | 174 |
Managers | 35 | 1563 | 233 | 1,831 |
Administrative | 382 | 1,650 | 95 | 2,127 |
Total | 417 | 3,343 | 372 | 4,132 |
2024/25 | ||||
Executive management | 0 | 114 | 45 | 159 |
Managers | 31 | 1,607 | 289 | 1,927 |
Administrative | 330 | 1,722 | 115 | 2,167 |
Total | 361 | 3,443 | 449 | 4,253 |
GRI 405-1
Breakdown of employees by employee category and gender
Male | Female | Total | |
|---|---|---|---|
2023/24 |
|
|
|
Executive management | 128 | 46 | 174 |
Managers | 1,394 | 437 | 1,831 |
Administrative | 1,442 | 685 | 2,127 |
Total | 2,964 | 1,168 | 4,132 |
2024/25 |
|
|
|
Executive management | 117 | 42 | 159 |
Managers | 1,451 | 476 | 1,927 |
Administrative | 1,443 | 724 | 2,167 |
Total | 3,011 | 1,242 | 4,253 |
GRI 405-2
Ratio of basic salary and remuneration of women to men
Not disclosed.
GRI 401-1
New employee hires and employee turnover
New hired employees by gender
2023/24 | 2024/25 | |
|---|---|---|
Male | 342 | 396 |
Female | 228 | 210 |
Total | 570 | 606 |
New hired employees by age group
2023/24 | 2024/25 | |
|---|---|---|
Under 30 years | 153 | 141 |
30-50 years old | 401 | 450 |
Over 50 years old | 16 | 15 |
Total | 570 | 606 |
Employee turnover* by gender (%)
2023/24 | 2024/25 | |
|---|---|---|
*The employee turnover rate is calculated by dividing the total number of employee exits during the reporting period by the total headcount as of the end of the reporting period. | ||
Male | 10.1% | 10.3% |
Female | 9.2% | 10.1% |
Total | 9.8% | 10.2% |
Employee turnover by age group (%)
2023/24 | 2024/25 | |
|---|---|---|
Under 30 years | 16.5% | 21.9% |
30-50 years old | 9.6% | 9.5% |
Over 50 years old | 4.8% | 6.7% |
Total | 9.8% | 10.2% |
GRI 401-3
Parental leave
Number of employees that were entitled to parental leave, by gender
2023/24 | 2024/25 | |
|---|---|---|
Female | 1,168 | 1,242 |
Male | 2,964 | 3,011 |
Total | 4,132 | 4,253 |
Number of employees that took parental leave, by gender
2023/24 | 2024/25 | |
|---|---|---|
Female | 48 | 50 |
Male | 139 | 141 |
Total | 187 | 191 |
Number of employees that returned to work in the reporting period after parental leave ended, by gender
2023/24 | 2024/25 | |
|---|---|---|
Female | 34 | 50 |
Male | 127 | 138 |
Total | 161 | 188 |
Number of employees that returned to work after parental leave ended that were still employed 12 months after their return to work, by gender
2023/24 | 2024/25 | |
|---|---|---|
Female | n/a | 41 |
Male | n/a | 122 |
Total | n/a | 163 |
GRI 404-1
Training and development
Average training hours by gender
Total annual training hours | Number of employees (on-roll + off-roll) | Average training hours | |
|---|---|---|---|
2023/24 |
|
|
|
Female | 151,143 | 3,453 | 43.8 |
Male | 179,799 | 8,120 | 22.1 |
Total | 330,942 | 11,573 | 28.6 |
2024/25 |
|
|
|
Female | 165,282 | 4,047 | 40.8 |
Male | 261,111 | 8,305 | 31.4 |
Total | 426,393 | 12,352 | 34.5 |
Note:
1. We have slightly adjusted the GRI calculation approach to include all learning hours, not just those of on-roll employees. This change aligns with relevant sustainability KPI and offers a more complete view of our learning and development efforts.
2. Data is based on our online self-learning platform as well as instructor-led trainings.
Average training hours by employee category
Total annual training hours | Number of employees (on-roll + off-roll) | Average training hours | |
|---|---|---|---|
* Group and OpCo-level Executive Committees, excluding country managing directors. | |||
2023/24 |
|
|
|
Executive management* | 2,660 | 104 | 25.6 |
Managers | 39,872 | 2,546 | 15.7 |
Administrative | 288,410 | 8,923 | 32.3 |
Total | 330,942 | 11,573 | 28.6 |
2024/25 |
|
|
|
Executive management* | 2,697 | 159 | 17.0 |
Managers | 43,190 | 1,927 | 22.4 |
Administrative | 380,506 | 10,266 | 37.1 |
Total | 426,393 | 12,352 | 34.5 |
Note:
1. We have slightly adjusted the GRI calculation approach to include all learning hours, not just those of on-roll employees. This change aligns with relevant sustainability KPI and offers a more complete view of our learning and development efforts.
2. Data is based on our online self-learning platform as well as instructor-led trainings.
GRI 404-3
Percentage of employees receiving regular performance and career development review
All Airtel Africa’s on-roll employees are covered by an annual performance assessment process.
Environment
GRI 306-3
Waste composition, tonnes
Waste generated | Waste diverted from disposal | Waste directed to disposal | |
|---|---|---|---|
2023/24 |
|
|
|
Hazardous waste (network waste and batteries) | 531.6 | 526.7 | 4.9 |
Non-hazardous waste (food waste, plastics, paper, etc.) | 99.4 | 40.4 | 59.0 |
Total | 631.0 | 567.1 | 63.9 |
| |||
2024/25 | |||
Hazardous waste (network waste and batteries) | 626.1 | 626.1 | 0 |
Non-hazardous waste (food waste, plastics, paper, etc.) | 336.9 | 266.1 | 70.8 |
Total | 963.0 | 892.2 | 70.8 |
GRI 306-4
Waste diverted from disposal (tonnes)
Onsite | Offsite | Total | |
|---|---|---|---|
2023/24 |
|
|
|
Hazardous waste | |||
Preparation for reuse | 0 | 527 | 527 |
Recycling | 0 | 0 | 0 |
Other recovery operations | 0 | 0 | 0 |
Total | 0 | 527 | 527 |
| |||
Non-hazardous waste (other waste, including office mix) | |||
Preparation for reuse | 0 | 0 | 0 |
Recycling | 0 | 20 | 20 |
Other recovery operations | 0 | 20 | 20 |
Total | 0 | 40 | 40 |
Total waste prevented | 0 | 567 | 567 |
Onsite | Offsite | Total | |
|---|---|---|---|
2024/25 |
|
|
|
Hazardous waste | |||
Preparation for reuse | 0 | 0 | 0 |
Recycling | 0 | 626 | 626 |
Other recovery operations | 0 | 0 | 0 |
Total | 0 | 626 | 626 |
| |||
Non-hazardous waste (other waste, including office mix) | |||
Preparation for reuse | 0 | 266 | 266 |
Recycling | 0 | 0 | 0 |
Other recovery operations | 0 | 0 | 0 |
Total | 0 | 266 | 266 |
Total waste prevented | 0 | 266 | 266 |
GRI 306-5
Waste diverted from disposal (tonnes)
Onsite | Offsite | Total | |
|---|---|---|---|
2023/24 |
|
|
|
Hazardous waste | |||
Incineration (with energy recovery) | 0 | 4.9 | 4.9 |
Incineration (without energy recovery) | 0 | 0 | 0 |
Landfilling | 0 | 0 | 0 |
Other disposal operations | 0 | 0 | 0 |
Total | 0 | 4.9 | 4.9 |
| |||
Non-hazardous waste (other waste, including office mix) | |||
Incineration (with energy recovery) | 0 | 0 | 0 |
Incineration (without energy recovery) | 0 | 56.3 | 56.3 |
Landfilling | 0 | 7.6 | 7.6 |
Other disposal operations | 0 | 0 | 0 |
Total | 0 | 63.9 | 63.9 |
Onsite | Offsite | Total | |
|---|---|---|---|
2024/25 |
|
|
|
Hazardous waste | |||
Incineration (with energy recovery) | n/a | n/a | n/a |
Incineration (without energy recovery) | n/a | n/a | n/a |
Landfilling | n/a | n/a | n/a |
Other disposal operations | n/a | n/a | n/a |
Total | n/a | n/a | n/a |
| |||
Non-hazardous waste (other waste, including office mix) | |||
Incineration (with energy recovery) | 0 | 0 | 0 |
Incineration (without energy recovery) | 0 | 70.8 | 70.8 |
Landfilling | 0 | 0 | 0 |
Other disposal operations | 0 | 0 | 0 |
Total | 0 | 70.8 | 70.8 |
GRI 301-1, 301-2
Materials used by weight or volume
Not applicable.
GRI 301-3
Reclaimed products and their packaging materials
Not applicable
GRI 302-1
Energy consumption (total in 2024/25)
2023/24 | 2024/25 |
|---|---|
434,373,723 KWh | 448,050,273 kWh |
GRI 303-3
Total water withdrawal from all areas, megalitres*
Freshwater (≤1,000 mg/L total dissolved solids) | Other water (>1,000 mg/L total dissolved solids) | |
|---|---|---|
* The data provided are estimates due to most facilities not having meters or using common washrooms and waterpoints. Estimates are based on the number of seats in the office multiplied by 50 litres per person for a consumption of 23 days per month as a baseline. All data on water consumption is classified as freshwater (≤1,000 mg/L total dissolved solids). UK & Channel Island, Dubai, India, and Netherlands not included. This data is for the financial reporting period from 1 April 2023 to 31 March 2024 and constitutes baseline consumption. This data has been recalculated and updated for FY 2023/24. | ||
2023/24 |
|
|
Municipal and borehole | 121.3 | 0 |
Third-party water (drinking water) | 2.0 | 0 |
Total | 123.3 | 0 |
| ||
2024/25 |
|
|
Municipal and borehole | 126.0 | 0 |
Third-party water (drinking water) | 2.4 | 0 |
Total | 128.4 | 0 |
GRI 303-3
Total water withdrawal from all areas with water stress, megalitres*
Freshwater (≤1,000 mg/L total dissolved solids) | Other water (>1,000 mg/L total dissolved solids) | |
|---|---|---|
* The data provided are estimates due to most facilities not having meters or using common washrooms and waterpoints. Estimates are based on the number of seats in the office multiplied by 50 litres per person for a consumption of 23 days per month as a baseline. All data on water consumption is classified as freshwater (≤1,000 mg/L total dissolved solids). UK & Channel Island, Dubai, India, and Netherlands not included. This data is for the financial reporting period from 1 April 2023 to 31 March 2024 and constitutes baseline consumption. This data has been recalculated and updated for FY 2023/24. | ||
2023/24 |
|
|
Municipal and borehole | n/a | 0 |
Third-party water (drinking water) | n/a | 0 |
Total | n/a | 0 |
| ||
2024/25 |
|
|
Municipal and borehole | 43.17 | 0 |
Third-party water (drinking water) | 0.88 | 0 |
Total | 44.1 | 0 |
GRI 303-4
Total water discharge, megalitres*
Freshwater (≤1,000 mg/L total dissolved solids) | Other water (>1,000 mg/L total dissolved solids) | |
|---|---|---|
* All our discharge water is channelled to the municipal/local government sewerage system. This data has been recalculated and updated for FY 2023/24. | ||
2023/24 | ||
Municipal sewer systems | 121.3 | 0 |
| ||
2024/25 | ||
Municipal sewer systems | 126.0 | 0 |
GRI 303-4
Total water discharge from all areas with water stress, megalitres*
Freshwater (≤1,000 mg/L total dissolved solids) | Other water (>1,000 mg/L total dissolved solids) | |
|---|---|---|
* All our discharge water is channelled to the municipal/local government sewerage system. This data has been recalculated and updated for FY 2023/24. | ||
2023/24 | ||
Municipal sewer systems | n/a | 0 |
| ||
2024/25 | ||
Municipal sewer systems | 44.1 | 0 |
GRI 303-5
Total water consumption, megalitres*
Freshwater (≤1,000 mg/L total dissolved solids) | Other water (>1,000 mg/L total dissolved solids) | |
|---|---|---|
* This data has been recalculated and updated for FY 2023/24 | ||
2023/24 | ||
Municipal and borehole | 121.3 | 0 |
Third-party water (drinking water) | 2.0 | 0 |
Total | 123.3 | 0 |
| ||
2024/25 | ||
Municipal and borehole | 126.0 | 0 |
Third-party water (drinking water) | 2.4 | 0 |
Total | 128.4 | 0 |
GRI 303-5
Total water consumption in areas with water stress, megalitres*
Freshwater (≤1,000 mg/L total dissolved solids) | Other water (>1,000 mg/L total dissolved solids) | |
|---|---|---|
* This data has been recalculated and updated for FY 2023/24 | ||
2023/24 | ||
Municipal and borehole | n/a | 0 |
Third-party water (drinking water) | n/a | 0 |
Total | n/a | 0 |
| ||
2024/25 | ||
Municipal and borehole | 43.2 | 0 |
Third-party water (drinking water) | 0.9 | 0 |
Total | 44.1 | 0 |
Supply chain†
GRI 204-1
Proportion of spending on local suppliers
2023/24 | 2024/25 | |
|---|---|---|
Proportion of procurement budget spent on local suppliers | 72% | 70% |
GRI 308-1
New suppliers screened using environmental criteria
We're currently screening all our vendors against economic sanctions databases and require all suppliers to abide by the Code of Business Ethics for partners and suppliers.
GRI 308-2
Negative environmental impacts in the supply chain and actions taken
Not disclosed.
GRI 414-1
New suppliers screening using social criteria
New suppliers are screened against social criteria, including ethical labour practices, as part of the supplier onboarding process. Social criteria are included into the standard procurement contract, which suppliers sign to comply with the company's requirements and standards. All suppliers and vendors are also required to adhere to Airtel Africa's Code of business ethics for partners and suppliers (for more information visit Code of business ethics for partners and suppliers)
GRI 414-2
Negative social impacts in the supply chain and actions taken
Not disclosed.
Health and safety
GRI 403-9(a)
Work-related injuries (employees)
2023/24 | 2024/25 | |
|---|---|---|
The rate of fatalities due to work-related injury (per 1,000,000 hours worked) | 0.04 | 0 |
The rate of high-consequence work-related injuries (per 1,000,000 hours worked) | 0 | 0 |
The rate of recordable work-related injuries (per 1,000,000 hours worked) | 0.79 | 0.51 |
GRI 403-9(b)
Work related injuries (non-employees)
Not disclosed.
Governance†
GRI 206-1
Legal actions for anti-competitive behaviour, anti-trust and monopoly practices
2023/24 | 2024/25 | |
|---|---|---|
Number of legal actions pending or completed during the reporting period regarding anti-competitive behaviour and violations of anti-trust and monopoly legislation in which the organisation has been identified as a participant. | 4 | 4 |
Main outcomes of completed legal actions, including any decisions or judgements. | 1 | 0 |
Total number of confirmed incidents when contracts with business partners were terminated or not renewed due to violations related to corruption. | 0 | 0 |
Public legal cases regarding corruption brought against the organisation or its employees during the reporting period and the outcomes of such cases. | 0 | 0 |
Communities†
GRI 203-1
Infrastructure investments and services supported ($m)*
* The Seychelles are excluded from the UNICEF programme. We contribute to other community-focused programmes and initiatives in the Seychelles outside of our landmark partnership with UNICEF. | ||
|---|---|---|
2023/24 | 2024/25 | |
Investments in community services and infrastructure | 0.6 | 1.2 |
Financial contribution to UNICEF | 1.4 | 1.5 |
Total | 2.0 | 2.7 |
† Data refers to Group wide metrics