GSMA metrics

Number of GSMA indicator

Airtel Africa’s disclosure/comment


GSMA-ENV-01 Science-based targets


We recognise the importance of independent verification of decarbonisation plans and roadmaps. However, we’re not yet in the position to apply for SBTi verification of our scope 1, 2 and 3 emissions targets.

GSMA-ENV-02 Scope 1, 2 and 3 emissions

GSMA 1.2a scope 1 and 2 GHG emissions

See Reduction of greenhouse gas (GHG) emissions (GRI 305-1, 305-2, 305-3)

GSMA 1.2b scope 3 GHG emissions

GSMA-ENV-03 Energy consumption

GSMA 1.3a Total energy consumption

See Sustainability KPIs and ESG data (GRI 302-1)

n/a

n/a

GSMA 1.3b Network energy consumption

GSMA 1.3c Network energy mix

GSMA-ENV-04 Materials repaired or reused

GSMA 1.4a Network equipment repaired or reused

This information is not available for 2024/25.

GSMA 1.4b Handsets and other customer premises equipment (CPE) repaired or reused

GSMA-ENV-05 Waste generated

GSMA 1.5a Total waste generated (tonnes) per 1GB

0.00000174

GSMA 1.5b Network waste (tonnes) per 1GB

0.00011315

GSMA 1.5c Handset and other CPE (tonnes) per 1GB

n/a

GSMA 1.5d All other waste (tonnes) per 1GB

n/a

GSMA-ENV-06 Materials recycled

GSMA 1.6a Network waste recycled

626 tonnes

GSMA 1.6c All other waste recycled

266 tonnes

GSMA-INC-01 Population covered by mobile network

GSMA 2.1 Percentage of population covered by operator’s mobile network

81.2%


GSMA-INC-02 Device and subscription affordability

GSMA 2.2a Cost of the most affordable smartphone, as percentage of monthly GDP per capita

13.8%


GSMA 2.2b Average cost of 1GB of data, as percentage of monthly GDP per capita

0.0827%


GSMA-INC-03 Digital skills programmes

GSMA 2.3 Number of people (excluding employees) who have completed a basic, intermediate or advanced digital skills training programme (as per ITU definition), divided by total subscribers

Data collection process is being established to
improve accuracy.


GSMA-INT-01 Customer data incidents

GSMA 3.1a Number of data breaches, per million subscribers

No reported incidents


GSMA 3.1b Percentage of data breaches involving PII

GSMA 3.1c Number of customers affected,
per million subscribers

GSMA 3.1d Number of regulatory actions for data protection violations (e.g., marketing-related complaints, data breaches), per million subscribers

GSMA-INT-02 Digital rights policy

GSMA 3.2 Digital rights policy

3.2 Is there a policy specifically covering digital rights protection and transparency, privacy, freedom of expression, government mandates to shut down or restrict access, and/or government requests for data? (yes/no)

Yes. Our Data protection and privacy policy statement was published during this reporting year. 

GSMA-INT-03 Online safety measures

GSMA 3.3 Do you have controls or programmes in place to improve online safety for children and other vulnerable groups? (yes/no)

3.3 Do you have controls or programmes in place to improve online safety for children and other vulnerable groups? (yes/no)

Yes. For more information, visit www.airtel.africa

GSMA-SUP-01 Sustainable procurement policy

GSMA 4.1a

4.1a Do you have a sustainable procurement policy
in place?

Yes. For our ‘Code of Business Ethics for partners and suppliers’, visit www.airtel.africa

GSMA 4.1b

4.1b If yes, how many of the following elements does
it cover? (a) organisational governance, (b) human rights, (c) labour practices, (d) environment, (e) fair operating practices, (f) consumer issues, (g) community involvement and development.

Our Group policies cover a, b, c, d, e, f, g.

GSMA-SUP-02 Supplier assessments

Not disclosed in 2024/25