Bridging the digital divide
Expanding access so more people can participate in the digital economy

Inclusive growth begins with access. Without reliable connectivity, participation in modern economic and social life is limited. Our work supports the extension of digital infrastructure into underserved and rural communities, reduces barriers to adoption and ensures that connectivity is accessible, affordable and meaningful.
When network access expands, the impact is immediate and tangible. Farmers can access pricing information before travelling to market. Students can use online learning tools. Healthcare information becomes more accessible. Small traders can communicate with suppliers and customers in real time. Connectivity strengthens resilience, supports inclusion and opens pathways to opportunity.
In 2025/26, our network coverage reached 73.1% of the rural population within our footprint. And as access increases, adoption follows. Our total data customer penetration reached 45.9%, reflecting growing engagement with digital services across our markets. Smartphone penetration rose by 4.7%, enabling broader use of internet-enabled services and digital platforms. The recharge-selling outlets (RSOs) strengthen ‘last mile’ access, providing local points of support that help customers stay connected while also sustaining micro-enterprise activity.
By combining rural expansion, device adoption and accessible distribution, we’re helping ensure that connectivity translates into meaningful digital participation – forming the foundation for financial inclusion and enterprise growth.
SDG 9: Industry, innovation and infrastructure
SDG 10: Reduced inequalities
Rural population coverage
Percentage of rural population coverage
Aligned with UN SDG9: Industry, innovation and infrastructure
4G coverage
Percentage of sites with 4G coverage
Aligned with UN SDG9: Industry, innovation and infrastructure
Data customer penetration
Percentage of customers using data services
Aligned with UN SDG9: Industry, innovation and infrastructure
Smartphone penetration
Percentage of customers using smartphones
Aligned with UN SDG10: Reduced inequalities
Recharge-selling outlets (RSOs)
Total number of key retail channels across our footprint
Aligned with UN SDG10: Reduced inequalities
Transforming lives
Bridging the digital divide


Driving financial inclusion

Powering livelihoods and employment
Supporting social development
