Our business
We are committed to providing safe, reliable and resilient telecommunications services that drive economic growth and development across Africa.
Our corporate purpose of transforming lives is supported by our ongoing efforts to expand and strengthen our network infrastructure and increase population coverage, particularly in hard-to-reach areas where millions of people remain underserved with limited or no access to financial services. Access to digital services empowers individuals, families and businesses to actively participate in the digital economy, fostering growth, stability and long-term prosperity across the continent. By embedding sustainability at the core of our business strategy, we’re building a trusted, future-ready network that supports Africa’s digital transformation while driving economic and social progress.
Through our focus on data security, service quality and supply chain management, we ensure our services remain resilient, secure and capable of delivering seamless connectivity. This enables access to digital and financial services, quality education, healthcare and other essential opportunities, strengthening economic resilience for communities across Africa.
How we address our high priority material topics
Data security
We protect customer data and privacy to maintain and strengthen consumer trust.
Service quality
We continuously improve network resilience and reliability to ensure seamless and uninterrupted connectivity.
Supply chain management
We are committed to upholding a responsible supply chain through monitoring ESG practices across our diverse base of vendors and suppliers.
Supporting the UN SDGs
SDG 8: Decent work and economic growth – Our mobile and financial services drive entrepreneurship and enable informal and small businesses to flourish. Across our operations, we prioritise local hiring and skills development, offering meaningful employment opportunities and supporting economic progress in the communities we serve.
SDG 9: Industry, innovation and infrastructure – Our expanding infrastructure – including resilient mobile networks, fibre and fintech platforms – supports inclusive access to digital services allowing customers to communicate, learn, trade and access financial services. Combined with strong data security and service reliability, we’re building the digital foundations for long-term socio-economic resilience.