ESG data

Our ESG data is reported on a consolidated basis, aligned with the financial reporting perimeter unless otherwise stated.

Human resources^†

GRI 2-7

Breakdown of employees by gender

GRI 2-8

Workers who are not employees
See GRI 2-7 above.

GRI 2-30

Employees covered by collective bargaining agreements

We respect the legal rights of our employees to join trade unions and labour organisations.

We ensure compliance with applicable local laws does not discriminate based on an employee's decision to join a labour organisation.

GRI 201-3

Defined benefit plan obligations and other retirement plans
We manage pension schemes of our employees under the regulations of relevant jurisdictions in each OpCo.

Diversity of governance bodies and employees^†

GRI 405-1

Breakdown of employees by age

GRI 405-1

Breakdown of employees by employee category and gender

GRI 405-2

Ratio of basic salary and remuneration of women to men
Not disclosed.

GRI 401-1

New employee hires and employee turnover

New hired employees by gender

New hired employees by age group

Employee turnover* by gender (%)

Employee turnover* by age group (%)

GRI 401-2

Benefits provided to full-time employees that are not provided to temporary or part-time employees

Among the benefits provided to on-roll employees are pension contributions, life insurance, medical insurance and handset benefits. For off-roll employees, life and medical insurance is provided by their direct employer (third-party entities).

GRI 401-3

Parental leave

Number of employees that were entitled to parental leave (by gender)

Number of employees that took parental leave (by gender)

Number of employees who returned to work after parental leave ended (by gender)

Number of employees who returned to work after parental leave ended and were still employed 12 months after their return to work (by gender)

GRI 402-1

Minimum notice periods regarding operational changes
There is a two-month notice period for on-roll employees and one month for off-roll employees. At the request of an employee, the notice period may be extended.

GRI 404-1

Average training hours (by gender)

Average training hours by employee category

Note:

1. Data is based on our online self-learning platform as well as instructor-led trainings.

GRI 404-3

Percentage of employees receiving regular performance and career development reviews
All on-roll employees participate in our performance assessment process annually.

Environment

GRI 306-3

Waste composition, tonnes

GRI 306-4

Waste diverted from disposal (tonnes)

GRI 306-5

Waste by disposal operation (tonnes)

GRI 301-1, 301-2

Materials used by weight or volume
Not applicable.

GRI 301-3

Reclaimed products and their packaging materials
Not applicable.

GRI 302-1

Energy consumption

GRI 303-3

Total water withdrawal from all areas* (megalitres)

* Data is estimated due to the absence of metering at most facilities and the use of shared washrooms and water points. Estimates are calculated based on office seating capacity, applying an assumption of 50 litres per person per day over 23 working days per month.

All reported water consumption is classified as freshwater (≤1,000 mg/L total dissolved solids). Data excludes the UK & Channel Islands, the U.A.E., India and the Netherlands.

GRI 303-3

Total water withdrawal from all areas with water stress* (megalitres)

* Data is estimated due to the absence of metering at most facilities and the use of shared washrooms and water points. Estimates are calculated based on office seating capacity, applying an assumption of 50 litres per person per day over 23 working days per month.

All reported water consumption is classified as freshwater (≤1,000 mg/L total dissolved solids). Data excludes the UK & Channel Islands, the U.A.E., India and the Netherlands.

GRI 303-4

Total water discharge* (megalitres)

GRI 303-4

Total water discharge from all areas with water stress, megalitres*

GRI 303-5

Total water consumption (megalitres)

GRI 303-5

Total water consumption in areas with water stress (megalitres)

GRI 305-1

Direct (scope 1) GHG emissions, tCO₂e

GRI 305-2

Energy indirect (scope 2) GHG emissions, tCO₂e

GRI 305-3

Other indirect (scope 3) GHG emissions*, tCO₂e

* Scope 3 emissions for 2025/26 will be published with a lag of one year.

GRI 305-4

GHG emissions intensity, percentage (%)

GRI 305-5

Reduction of GHG emissions, percentage (%)

NOTE: In 2025/26, our scope 1 and 2 emissions increased by 1.6% compared to 2024/25.

Responsible supply chain management

GRI 204-1

Proportion of spending on local suppliers

GRI 308-1

New suppliers screened using environmental criteria
We're currently screening all our vendors against economic sanctions databases and require all suppliers to abide by the Code of Business Ethics for partners and suppliers.

GRI 308-2

Negative environmental impacts in the supply chain and actions taken
There were no negative impacts in supply chain related to the environment in 2025/26. This is based on the formally reported cases only.

GRI 408-1

Operations and suppliers at significant risk for incidents of child labour
No suppliers have been identified with significant risk for child labour in 2025/26.

GRI 409-1

Operations and suppliers at significant risk for incidents of forced or compulsory labour
No suppliers have been identified with significant risk for forced or compulsory labour in 2025/26.

GRI 414-1

New suppliers screening using social criteria
New suppliers are screened against social criteria, including ethical labour practices, as part of our supplier onboarding process. Social criteria are included into the standard procurement contracts which suppliers sign to comply with our requirements and standards.

All suppliers and vendors are required to adhere to our Code of Business Ethics for partners and suppliers as published on www.airtel.africa.

GRI 414-2

Negative social impacts in the supply chain and actions taken
Not disclosed.

Health and safety

GRI 403-9(a)

Work-related injuries (employees)

GRI 403-9(b)

Work-related injuries (non-employees)
Not disclosed.

Governance^†

GRI 206-1

Legal actions for anti-competitive behaviour, anti-trust and monopoly practices

2025/26

• In February 2024, the Common Market for Eastern and Southern Africa (COMESA) Competition Commission launched an investigation under case number CCC/ACBP/A21/07/01/2023 to determine whether agreements between American Tower Corporation and Airtel Africa plc amount to prohibited business practices contrary to COMESA Regulations. In January 2025, a notice of withdrawal of complaint was submitted by Atlas Tower Group (Complainant) to the Commission. The investigation by the Commission is still ongoing as issuance of the notice of withdrawal is not sufficient to cease the investigation and we are awaiting the outcome of the investigations.
• In July 2023, the High Court – Lilongwe (Malawi) issued its decision in favour of Airtel Malawi plc in the case number 798 of 2021 – Airtel Malawi plc versus Competition and Fair-Trading Commission with respect to alleged unfair trading practices by Airtel Malawi. The parties appealed the decision before the Supreme Court of Appeal of Malawi. The Director of Public Prosecutions (DPP) issued a notice of intention to commence criminal investigations against Airtel Malawi based on the 2023 High Court judgment where the High Court had referred the matter to the DPP for criminal investigations. Airtel was able to subsequently obtain an order of stay against the judgment. Airtel Malawi has formally written to the DPP informing them of the existing stay.
• In 2023, following issuance of notification for an intended commission review, four retail distribution partners filed complaints with the Competition Authority of Kenya (CAK) alleging abuse of buyer power on the part of Airtel Kenya. Airtel Kenya filed High Court Judicial Review Case No. E195/2023 challenging the jurisdiction of the CAK, considering there exists a dispute resolution process provided for under contract and the dispute is purely commercial. On 3 October 2024 a ruling was delivered where the High Court held that Airtel should have challenged the CAK investigation at the Competition Appeals Tribunal rather than refer the same to the High Court for judicial review. Airtel Kenya has filed an appeal against the ruling.
• In 2021, a betting company filed a complaint with the Zambia Competition Consumer Protection Commission (CCPC) against Airtel Mobile Commerce Zambia Limited (AMCZ) on account of alleged discriminatory pricing. The CCPC investigated the matter and in December 2022 found that AMCZ had abused its dominant position by unfairly increasing the charges and applying dissimilar prices to equivalent transactions within the betting portfolio. The Commission fined AMCZ 3% of its 2019 revenue for the alleged breach. AMCZ appealed, and the matter is currently before the CCPC Tribunal and is yet to be determined.
• In 2025, Providing System, distribution contract with Airtel DRC since 2017 covering the zone of the city of Likasi in the Democratic Republic of Congo claims that it has built up a customer base linked to its business, which is now being diverted by Airtel DRC by acting as a competitor through Airtel Money agents. Providing System claims damages on the basis of the alleged unlawful diversion of customers with a view to inducing them to enter into contracts with it as independent and competing distributors, the alleged disruption and disorganisation of the claimant’s commercial distribution network and an alleged abusive exploitation of a situation of economic dependence. The matter is pending before courts.

GRI 205-3

Confirmed incidents of corruption and actions taken

Communities^†

GRI 203-1

Infrastructure investments and services supported ($m)

GRI 411-1

Incidents of violations involving rights of indigenous peoples

There are no reported incidents of violations involving rights on indigenous people.

​GRI 413-1

Operations with local community, impact assessments and development programmes

We actively engage with local communities across our14 OpCos, guided by the stakeholder engagement policy which ensures a consistent and structured approach to community engagement. All operations are supported by established grievance mechanisms, governed by our community grievance mechanism policy published on www.airtel.africa.

For infrastructure rollouts, we conduct environmental impact assessments (EIAs) which are complemented by structured stakeholder engagement to identify and mitigate potential impacts on neighbouring communities which is also reflected in our community grievance mechanism.

In addition, we implement community development programmes focused on advancing digital access, financial inclusion and education. Further information on our approach to community engagement and development initiatives can be found on the Airtel Africa Foundation website.

* Unresolved and/or escalated complaints will continue to be addressed in 2026/27.

GRI 413-2

Operations with significant actual and potential negative impacts on local communities

We have not identified any significant actual or potential negative impacts on local communities across our OpCos during the reporting period.