Independent Auditor’s report to the Members of Airtel Africa plc

Key audit matters

The key audit matters that we identified in the current year were:

  • Prepaid and mobile money revenue; and
  • Mobile money restricted cash.

Within this report, key audit matters are identified as follows:

C Similar level of risk

Materiality

The materiality that we used for the group financial statements was $79m, and was determined as 2.5% of EBITDA, which represents 5.6% of underlying profit before tax and 1.2% of revenue.

Scope

Our scope remains largely consistent with the prior year. A key objective for the March 2026 audit was to ensure that we have sufficient coverage for both mobile services business and the mobile money business that make up Airtel Africa plc. Our audit work focused on the seven largest GSM operating companies (Nigeria, Uganda, Kenya, Tanzania, Democratic Republic of Congo (DRC), Malawi and Zambia) and six largest Mobile Money operating companies (Uganda, DRC, Tanzania, Zambia, Malawi and Gabon).

Significant changes in our approach

There have been no significant changes in our approach in the current year.

Key audit matter description

As set out in note 6 to the financial statements, revenue of $6,415m (March 2025: $4,955m) is derived from the provision of voice, data, mobile money and other services. Voice and data services account for $4,848m (March 2025: $3,768m) of revenue and mobile money services account for $1,087m (March 2025: $770m).

Most voice and data revenue derives from customers who subscribe to services on a prepaid basis. Mobile money revenue relates to the commission earned on allowing customers to add and transfer funds and make payments via the group’s mobile money IT platform, Mobiquity. The group’s accounting policies on prepaid and mobile money revenue are set out in note 2.20.

Due to the complexity of the group’s revenue recording systems (in particular the Intelligent Network (IN) system for prepaid revenue and Mobiquity for mobile money) and the volume of customer data, we identified a key audit matter relating to prepaid revenue, specifically: (i) the accuracy of tariffs in the applicable systems; and (ii) the manual revenue reconciliation process from the billing system to the general ledger and the resulting manual journal entries in relation to the seven significant operating companies (Nigeria, Uganda, DRC, Tanzania, Zambia, Kenya and Malawi). For mobile money, we identified a key audit matter in relation to the accuracy of rates and tariffs within the Mobiquity system in relation to the six significant mobile money operating companies (Uganda, DRC, Tanzania, Zambia, Malawi and Gabon). Errors in the group’s revenue recording system would impact the accuracy of prepaid and/ or mobile money revenue. Given the above, and the risk that prepaid and mobile money revenue could be manipulated to improve the group’s financial performance, we identified this area as a fraud risk.

How the scope of our audit responded to the key audit matter

We performed the following procedures in response to the key audit matter:

  • with the involvement of our IT specialists, we obtained an understanding of the IT environment in which the revenue recording systems reside, including interface controls between IT applications. This included the IN billing system for prepaid revenue and the Mobiquity IT platform for mobile money;
  • obtained an understanding of, and tested, the relevant controls over the approval and maintenance of new plans in the IN billing system and authorisation of tariff changes and the maintenance of tariffs within the IN and Mobiquity systems;
  • tested the reconciliation process between the general ledger and IN and Mobiquity including any manual adjustments posted;
  • for prepaid revenue, tested a sample of call record validations and data usage to test the accuracy of prepaid revenue and the resolution of exceptions in addition to performing independent call testing to evidence that the amounts charged to a subscriber are consistent with the approved tariffs;
  • for mobile money, tested a sample of wallet transactions to test the accuracy of mobile money revenue and resolution of exceptions and performed independent wallet testing to assess whether the amounts charged to the subscribers are consistent with the approved tariffs;
  • assessed key movements in prepaid revenue recorded within the general ledger against cash collection in the billing systems at the group level;
  • for prepaid revenue, tested the configuration of a sample of new and amended tariffs within the IN system;
  • for mobile money, tested a sample of tariffs set up and amendments within the Mobiquity system; and
  • recomputed certain mobile money revenue streams based on the transaction volumes and the applicable transaction rates.

Key observations

Based on the work performed, we consider mobile money and prepaid revenue to be accurately recorded.

Key audit matter description

The group holds cash on behalf of its mobile money customers, which is restricted for use by the group and relates to the customer balances held under mobile money trust. The total restricted cash balance as at 31 March 2026 amounted to $1,395m (March 2025: $952m) and is presented as ‘balance held under mobile money trust’.

The group’s accounting policies on mobile money restricted cash are set out in note 2.15.

We identified a key audit matter related to the risk that the mobile money restricted cash balance does not exist given the significance and size of this balance to the overall balance sheet of the group and that the balance is held with a wide variety of banks. We also identified a fraud risk around the existence of this balance given the significance of this balance and the potential risk for misappropriation.

How the scope of our audit responded to the key audit matter

We performed the following procedures in response to the key audit matter:

  • obtained and understanding of, and tested, the relevant controls addressing the risk around the existence of the mobile money restricted cash balance and the risk for misappropriation.
  • obtained and tested the mobile money bank reconciliations, tracing the amounts held to external, independent confirmations and agreeing any reconciling items to supporting evidence; and
  • selected a sample of transactions at or around period end and tested that the transactions were appropriate and did not constitute transfers into the group’s own operating bank accounts.

Key observations

Based on the work performed, we consider the mobile money restricted cash balance to be appropriately recorded.

Group financial statements

Parent company financial statements

Materiality

$79m (2025: $65m)

$40m (2025: $37m)

Basis for determining materiality

Materiality was determined as 2.5% of EBITDA, which represents 5.6% of underlying profit before tax and 1.2% of revenue (FY25: 2.8% of EBITDA, 9.8% of underlying profit before tax and 1.3% of revenue).

1% of net assets (2025: 1% of net assets).

Rationale for the benchmark applied

Given the focus of the users of the financial statements for this industry is EBITDA, in the current year we have chosen EBITDA to be our primary benchmark. We also considered profit before tax and revenue as supporting benchmarks in our determination of materiality.

Airtel Africa plc is a holding company, which holds investments in a number of subsidiaries. Therefore, we considered net assets to be the most appropriate benchmark.

Group financial statements

Parent company financial statements

Performance materiality

65% (2025: 65%) of group materiality

65% (2025: 65%) of parent company materiality

Basis and rationale for determining performance materiality

In determining performance materiality, we considered the following factors:

  • our experience of auditing the group: this is the eighth year of our audit of the consolidated financial statements and seventh year of auditing the group as a listed entity on the London Stock Exchange;
  • the history of errors identified; and
  • the maturity of the group’s control environment (please refer to section 7.2).

Geographic Segment

Included within audit scope and involved the use of component auditors

Mobile services

Mobile money

Nigeria

Nigeria

None

East Africa

Uganda, Tanzania, Malawi, Kenya and Zambia

Uganda, Tanzania, Malawi and Zambia

Francophone Africa

Democratic Republic of Congo

Democratic Republic of Congo and Gabon

Central

Airtel Africa plc, Netherlands holding companies and shared service centre in India.