Our long-term viability statement

Sensitivity performed

Link to principal risks and uncertainties

Description

Slowdown in revenue growth

  • Adverse competition and market disruption
  • Digitalisation and innovation
  • Geopolitical risks and adverse macroeconomic conditions
  • Financial services platform resilience 
  • Technology resilience and business continuity

Revenue is projected on a number of assumptions such as subscriber base, rates and change in average revenue per user. A change in any of the assumptions due to adverse competition and market disruption may affect overall revenue growth. In most cases, changes in one such assumption (e.g., in rates) are compensated either fully or marginally by a corresponding change in other variables (e.g., subscriber base). Changes not fully compensated lead to a reduction in the rate of revenue growth. We have modelled stress test scenarios for various levels of slowdown across segments and revenue streams.

Increase in operating expenses

  • Supply chain disruptions
  • Geopolitical risks and adverse macroeconomic conditions
  • Digitalisation and innovation
  • Technology resilience and business continuity

With operations spread across 14 markets and each country having a different macroeconomic and business environment with exposure to different levels of geopolitical risks, there is always a risk of operating costs increasing beyond projected levels.

Unanticipated regulatory and tax levies

  • Uncertainty in policy and regulatory environment
  • Financial services platform resilience 

For our mobile money offerings, disruptions to platform availability whether caused by technical failures, cybersecurity incidents, third-party system outages or infrastructure constraints can result in service interruptions that undermine customer trust, impact transaction processing and expose the Group to reputational and regulatory risk. There will always be a risk of unanticipated regulatory and tax levies affecting our profitability and, therefore, additional tax and regulatory levies have been considered in the stress tests.

Currency devaluation

  • Exchange rate fluctuation and shortage of foreign currency

We are constantly exposed to the risk of adverse currency fluctuations, given our operations in 14 different markets with different functional currencies. Furthermore, we could face low availability of foreign currency in some of our markets constraining our ability to fully benefit at the Group level from the strong cash generation of our local businesses.

We have stress tested the plan for various levels of currency devaluation across operating entities, including the risk of availability of foreign exchange, leading to repatriation of cash from operating entities to the Group holding companies and the resulting impact on cash flows and liquidity headroom at the Group level.