Understanding Airtel Africa
Our purpose of transforming lives is at the heart of everything we do
Airtel Africa is a leading provider of telecommunications and mobile money services, with operations in 14 countries in sub-Saharan Africa. We provide an integrated offer to our subscribers, including mobile voice, data services and mobile money services both nationally and internationally.
Footprint population: 662 million
(Source: UN population prospectus 2024)
Chair’s statement
1
Across our markets there is still huge unmet need, especially for data and mobile money – and 77 million more young people will join our markets over the next five years, ready to contribute to the digital economy. I’m proud that Airtel Africa will continue to invest to meet those needs, unlocking growth and opportunity for our customers and for our business.
2
Sunil Bharti Mittal
Chair
1st or 2nd
largest operator in all markets
77 million
increase in addressable population (>15 years) by 2030
166.1 million
customers
44.8%
smartphone penetration (+4.3% vs 2023/24)
Chief executive officer’s review
1
People in our markets have powerful aspirations. They want access to the transformational opportunities of digitalisation, financial inclusion and connectivity. Serving those aspirations has meant we’ve delivered the fastest constant currency revenue growth performance in the African telecoms sector this year.
2
Sunil Taldar
Chief executive officer
47.5%
increase in data usage vs 2023/24
32%
increase in transaction value for Airtel Money (in constant currency)
$4,955m
revenue
6.0 cents
basic earnings per share (4.4) cents in 2023/24
Our strategy
Our refreshed strategy
We transform lives across sub-Saharan Africa by providing essential telecoms and responsible mobile money services that empower customers and their communities as well as foster digital and financial inclusion. Our business strategy is designed to ensure we continue to address the huge opportunities in our 14 markets and deliver sustainable, profitable growth that creates value for all our stakeholders.
Our strategy in action
Transforming the customer experience
Great customer experience is at the heart of our strategy. Across the business, we’re investing in providing a best-in-class network, digitising our services and simplifying customer journey so that our voice, data and mobile money services can continue to transform customers’ lives, every day.
Transforming
conversations
Transforming
money transfers
Transforming
entertainment
Transforming
relationships
Transforming
education
Transforming
business
Transforming
payments
Transforming
conversations
Transforming
money transfers
Transforming
entertainment
Transforming
relationships
Transforming
education
Transforming
business
Transforming
payments
Business review
Mobile services performance
Putting customer experience at the heart of everything we do
1
There is huge potential for further growth in our underpenetrated markets, especially in data. But we know the market is evolving as well as growing – and our future success depends on enhancing the customer experience all the time.
2
Rohit Marwha
Chief marketing and sales officer
Revenue
$4,193m
constant currency 19.6%
reported currency (3.3%)
Underlying EBITDA
$1,910m
constant currency 14.6%
reported currency (9.7%)
Operating profit
$1,001m
constant currency +8.9%
reported currency (17.9%)
ARPU
$2.2
constant currency 11.0%
reported currency (10.3%)
Nigeria – mobile services
Meeting customer demand for data while staying focused on cost
Revenue
$1,045m
constant currency +36.4%
reported currency (30.4%)
East Africa – mobile services
Helping our customers shape their digital futures
Revenue
$1,843m
constant currency 18.8%
reported currency 13.6%
Francophone Africa – mobile services
Focusing on connections: for customers, communities and our business
Revenue
$1,300m
constant currency 7.9%
reported currency 7.2%
Mobile money performance
Innovating financial solutions that drive growth and transform lives
1
Our Airtel Money platform now connects 44.6 million customers to an inclusive ecosystem that enables seamless payments, transfers, collections, disbursements and essential financial services. As mobile money becomes the currency of choice across our markets, we’re not only accelerating digital adoption but also unlocking economic opportunities, fostering financial inclusion and empowering stronger communities.
2
Ian Ferrao
CEO, Airtel Money
Revenue
$994m
constant currency 29.9%
reported currency 18.7%
Underlying EBITDA
$525m
constant currency 31.6%
reported currency 20.2%
Operating profit
$489m
constant currency 31.9%
reported currency 20.5%
ARPU
$2.0
constant currency 11.4%
reported currency 1.8%
Transforming lives in action
MyAirtel app: accelerating digital services at scale
MyAirtel app is our one-stop digital self-service and financial management platform – and one of the best examples of how we are digitising and simplifying our services to enhance the customer experience.
91%
growth in the transactions in 2024/25
4.7 billion
transactions in 2024/25
21%
penetration among smartphone customers (up from 14% last year)
2020/21
launch of MyAirtel app
Sustainability
We are committed to providing Africa with safe, reliable and resilient telecoms to drive economic growth and development
Transforming lives in action
Celebrating the Nigeria Learning Passport (NLP)
In February 2025, our CEO Sunil Taldar and other executive leaders joined chief of UNICEF’s Lagos field office, Celine Lafoucriere, and senior Lagos education officials for a field trip to St. Agnes Primary School, Maryland, Lagos. With support from our partnership with UNICEF, teachers and pupils at the school now have access to the Nigeria Learning Passport, an online e-learning platform that enables continuous access to quality education.
1
Education is critical for Africa’s future, with more than 40 percent of the population is below 15 years. Our work with UNICEF ensures standardised digital learning through the Nigeria Learning Passport, providing connectivity and devices to students and teachers.
2
Sunil Taldar
CEO, Airtel Africa
